How can we help?
Find answers in our documentation, browse help articles, or reach our support team directly — we're here whenever you need us.
Getting Started
Setup guides, first steps, and quick-start tutorials for new users.
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Browser & Access
Access Hybrid File Builder from any modern browser — no installation needed.
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Subscriptions & Billing
Manage subscriptions, payment methods, and plan upgrades.
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Account Management
Profile settings, team access, roles, and multi-user configurations.
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Document Management
Import, organise, search, annotate, and export case documents.
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Troubleshooting
Resolve common errors, performance issues, and sync problems.
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Information Core
Common questions
Hybrid File Builder is a cloud-based platform that helps legal professionals organize case documents into structured bundles, annotate them, and export them as a single court-ready PDF.
Contact
Contact support
Our team of legal software specialists is here to help.
Still need help?
Our support team consists of legal software specialists who understand your workflow. Reach out — we typically respond within one business day.